Technical support (often shortened to tech support) refers to a plethora of services by which enterprises provide assistance to users of technology products such as mobile phones, televisions, computers, software products or other electronic or mechanical goods. In general, technical support services attempt to help the user solve specific problems with a product rather than providing training, customization, or other support services. Most companies offer technical support for the products they sell, either freely available or for a fee. We also have a good technical support to our customers by providing all technical information of products. After dispatching of our product, we provide a technical person who guide to customer and teach them all machinery specifications and functions. So customers should not worry about machinery functioning method or anything which can helpful to them.
After sales service refers to various processes which make sure customers are satisfied with the products and services of the organization. The needs and demands of the customers must be fulfilled for them to spread a positive word of mouth. In the current scenario, positive word of mouth plays an important role in promoting brands and products. After sales service makes sure products and services meet or surpass the expectations of the customers. After sales service includes various activities to find out whether the customer is happy with the products or not? After sales service is a crucial aspect of sales management and must not be ignored. After sales service plays an important role in customer satisfaction and customer retention. It generates loyal customers who start believing in the brand and get associated with the organization for a longer duration. They speak well about the organization and its products. A satisfied and happy customer brings more individuals and eventually more revenues for the organization. After sales service plays a pivotal role in strengthening the bond between the organization and customers. We also have a better after sales service. Our technicians always support our customers wherever they needs. Apart from there we always ask reviews about our machines to customers in a month. If we found something wrong or defective, we send our technicians on customer’s locality on times. Many times happens that customers, who purchase their machines from any other states or regions, are dis-appointed for the service of repairing. But it ever happens with us. Our technical team reach anywhere for the customer helps or any errors occurred in a minimum time.
Dies and cutters for varying sizes of wire die requiring no special tools for changing the set up. Change over from one size to the next can be finished in minutes by even a low skilled operator. Similarly, desired length of nail can be adjusted quickly and conveniently simple mechanism.
